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EUTaxComing soon to the Shopify App Store

EUTax user guide

How to set up taxes by tax zone in your Shopify store, step by step and with screenshots.

Some territories of the EU and the UK have their own tax regime: the Canary Islands (IGIC), Ceuta and Melilla (IPSI), and others outside the EU VAT territory. Shopify does not calculate those local taxes. EUTax recognises the zone from the country and postal code of the customer’s billing address and, depending on how you configure it, adds the zone’s own tax (for example IGIC 7 %) as a line under each product, or stores the exemption legend on the order. It also blocks checkout when the billing and shipping addresses are in different zones.

In this guide
  1. Add your countries and zones
  2. Review the settings
  3. Activate the app
  4. Place a test order

1Add your countries and zones

Add your countries and zones. Open the app from the Shopify admin, go to “Countries & zones”, pick a country and a template (for example “Canary Islands with IGIC 7 %”) or create your own zone with its postal codes.

«Countries and zones» panel: pick a country and a template, or create your own zone with its postal codes.
«Countries and zones» panel: pick a country and a template, or create your own zone with its postal codes.

2Review the settings

Check the settings. Say whether your store prices already include tax and, if needed, enter the VAT rates of your country and your product tags.

«Rules» shows all your zones and taxes in one table.
«Rules» shows all your zones and taxes in one table.

3Activate the app

Activate the app. Click “Activate” (14-day trial). The app creates the product “Zone tax” by itself; do not delete it.

4Place a test order

Place a test order with an address in that zone and check the breakdown at checkout and on the order.

At checkout, each product shows its «Zone tax · IGIC 7 %» line.
At checkout, each product shows its «Zone tax · IGIC 7 %» line.
If billing and shipping are in different zones, checkout is blocked with this message.
If billing and shipping are in different zones, checkout is blocked with this message.
The confirmed order keeps the breakdown.
The confirmed order keeps the breakdown.

Common cases

Store in the Canary Islands

Charge IGIC instead of VAT to customers in the Canary Islands. Template «Canary Islands with IGIC 7 %».

Store on the mainland

Keep the Canary Islands, Ceuta and Melilla VAT-free and store the exemption legend on the order.

Known limitations

Subscription products

Shopify does not allow cart-line changes on products with a selling plan (subscription), so EUTax does not add the tax line to those products. If you sell subscriptions, test first and check with your accountant.

Questions?

Check the frequently asked questions or write to us: we reply by email, usually within one or two working days.

Frequently asked questionsWrite to support

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